Frequently Asked Questions (Guests)

It is a fast, secure way to register before your arrival. Just open the link your host sends you, fill in your details and your check-in is complete.

No. The whole process happens in the browser of your phone, tablet or computer, with nothing to install.

Just 1 to 5 minutes. You will need to:

• Open the link your host sends you.
• Fill in your details (name, ID document, date of birth, etc.).
• Review and confirm.

Once you finish, your check-in is registered and you don’t need to do anything else on arrival.

Yes. A single guest can complete check-in for the whole booking, as long as they have their companions’ identity details.

It depends on the accommodation. Some hosts allow it in person on arrival, but in many cases, especially with self check-in and autonomous access, completing it online before arrival is mandatory.

This way your data is legally registered and your host can send you the access instructions for the property.

Yes. TuriCheck protects your information with encryption and secure storage, complying with data-protection regulations.

Because it is a legal requirement in Spain. All tourist accommodations must register every guest and send their data to the Ministry of the Interior through the official SES.Hospedajes system.

This registration serves to:

• Comply with current regulations.
• Guarantee public safety.
• Protect both travelers and hosts.

It is an official, mandatory procedure, just like registering at a hotel, and your information is always handled securely and confidentially.

Only your host and, officially, the authorities that receive the traveler reports. No one else has access to your information.

It is a digital space just for you, where your host shares all the important information for your stay:

• WiFi password.
• Directions and arrival instructions.
• House rules.
• Recommendations for restaurants, plans and places of interest.
• Extra services you can book.

Yes. During check-in you can book services your host offers, such as early check-in, late check-out, transport, excursions or local activities.

The best thing is to contact your host directly. Each accommodation may have different requirements, and your host will tell you how to complete the process or what alternative they offer.

Yes. You only need a connection when opening the link. Once you have the information, you can save it on your phone to check it even offline.